Veterinary Referrals

We are a referral-only practice. A veterinary referral is essential to ensure we work as a team (behaviourist, vet and owner) to provide practical solutions for the behavioural issues. As the animal will not be examined physically by any of our veterinary behaviourists or clinical animal behaviourists, a referral allows us to consider the medical history of the animal, where pain or other disease processes may influence behaviour. We therefore request that permission from an animal's vet be gained in order for us to discuss an animal's case. Follow-up support is also vital for a successful treatment outcome, remaining in contact and changing techniques where necessary is crucial.

On receiving your referral, we contact the client to determine how to proceed with behaviour treatment, taking their and their animal's needs into consideration. Our behaviour treatment plans are created by our experienced clinical animal behaviourists and are bespoke for each individual patient. In each case, behavioural veterinary support for the assigned clinical animal behaviourist is provided by one of our DVBP veterinary behaviourists.

For cases where you just need behavioural input, behavioural medication advice or if an animal caregiver cannot afford a full referral we can provide you with professional behaviour advice. If deemed necessary, a case may also be discussed with our in-house internal medicine specialist.

How to make a referral

Complete the Behaviour Referral form, remembering to attach the animal’s full clinical history, along with any test results or referral reports.

Alternatively, get in touch by emailing info@donovanvetbehaviour.com, phone or contact us if you have any questions. Please add info@donovanvetbehaviour.com to your safe senders list or check your spam/junk folder in case our response is filtered there in error.

We contact the owner directly to discuss all that we require to begin helping them.

Referral Rewards - our THANK YOU to your practice

Every patient you refer that takes up one of our treatment plans in 2025 earns your practice a Referral Reward. Each reward equates to a £10 discount off our CPD. Courses and CPD that are currently available are listed for you to purchase and download here.

Free masterclass: Behaviour Basics for Busy Vets

Watch our free masterclass where Dr Hannah Donovan shares key insights into animal behaviour - designed specifically for time-pressed veterinary professionals. Perfect for the whole practice team - watch anytime and walk away with tools you can use immediately. No cost. Just practical support from Dr Hannah Donovan - a fellow vet who gets it.



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  • "I loved the service I got from them, I think they were great. The behaviourist and trainer I dealt with were both very lovely. It was great that you could send updates and get a reply - it was a really good service and I was really impressed with them.""I loved the service I got from them, I think they were great. The behaviourist and trainer I dealt with were both very lovely. It was great that you could send updates and get a reply - it was a really good service and I was really impressed with them."


    Niamh, a vet from Suffolk, with her own dog Nora
  • "You were the first people to really understand Murph and you’ve never even met him, you have really helped us."


    Murphy, 3 year old Springer x Cocker Spaniel who displayed distance increasing behaviour to his owners. Managing his environment and avoiding triggers especially in new situations was severely limiting his owners lives.
  • "When we contacted you we had been on the verge of returning him to the breeder and I was pretty terrified of him. My son said: “Imagine, we almost sent him back, he would probably have been put down if we had!” That really hit me because that’s a reality for a lot of dogs. "

    Ozzy, 10 month Australian Labradoodle who displayed owner-related distance increasing behaviour
  • "I was almost at the point if he continued we wouldn't be able to keep him - he was biting my son and all of us... it was bad, and massively effecting all of our lives. We couldn't risk that. There was no second home for him so to be here now is massive."


    Rupert, a complex 4 year old collie
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