We are a referral-only practice. A veterinary referral is essential to ensure we work as a team (behaviourist, vet and owner) to provide practical solutions for the behavioural issues. As the animal will not be examined physically by any of our veterinary behaviourists or clinical animal behaviourists, a referral allows us to consider the medical history of the animal, where pain or other disease processes may influence behaviour. We therefore request that permission from an animal's vet be gained in order for us to discuss an animal's case. Follow-up support is also vital for a successful treatment outcome, remaining in contact and changing techniques where necessary is crucial.
On receiving your referral, we contact the client to determine how to proceed with behaviour treatment, taking their and their animal's needs into consideration. Our behaviour treatment plans are created by our experienced clinical animal behaviourists and are bespoke for each individual patient. In each case, behavioural veterinary support for the assigned clinical animal behaviourist is provided by one of our DVBP veterinary behaviourists.
For cases where you just need behavioural input, behavioural medication advice or if an animal caregiver cannot afford a full referral we can provide you with professional behaviour advice
. If deemed necessary, a case may also be discussed with our in-house internal medicine specialist.