We will then contact you to arrange a date for the consultation. The behavioural consultation will be a virtual consultation done via a live video link. If you're hesitant about virtual consultations, please watch our video where Hannah explains these in more detail.
If your pet is insured, check with your company as they may cover behaviour referrals.Many insurance companies do provide cover for behavioural problems as part of their policies.
If you are unsure if your policy does cover it is worthwhile calling your insurance company to check. If you are considering being referred to Donovan Veterinary Behaviour Practice it is important to tell your insurance company that you are having an appointment with a veterinary surgeon, who is a provisional member of the APBC, working in behavioural medicine as this may affect the level of cover that is available for your pet.
Each insurance company provides a different level of cover, therefore it is advisable that you check your policy documents which should contain all the necessary information regarding your excess level and cover available.
Although we cannot claim directly from the insurance company, we can complete the necessary paperwork to enable you to claim the money back on your insurance. If further veterinary work-up or tests are required, these will be continued and charged as normal with your own referring veterinary practice.