Advisory Consultations

You may be unsure whether your animal would benefit from a behaviour modification plan or whether training would be a better alternative. Or perhaps you previously completed a behaviour treatment plan with us and you want additional advice. A consultation (1 hour) with one of our clinical animal behaviourists allows you to discuss your animal and their needs, advise whether we can help and what we propose the next course of action would be.

The price covers administration, research, veterinary liaison and a one hour phone/online discussion. If the appointment is complex and requires extended discussion causing the appointment to overrun the additional time would be chargeable. In cases where a bespoke professional report is required, this can be provided for a further charge of £50.


In extreme cases, an animal’s behaviour may lead to euthanasia being considered. This is always a very difficult situation where indecision and doubt to whether you are doing the right thing can be almost paralysing. If you are considering euthanasia for your animal, our experienced team can help you review your animal’s current situation, the history and actions undertaken so far to advise you on possible alternative options or methods, offer clarity and recommend the next actions with you and your animal’s wellbeing in mind.

If behavioural euthanasia is the outcome, we can offer advice to ensure your animal is as comfortable as possible and reaches a peaceful end.

What are the costs and how do I book?

You can either get in touch by providing basic information including the name, age, breed and gender of the animal and a brief summary of the case; or, kick-start the process by completing the relevant behaviour questionnaire for your animal (below).

After evaluating the information you provide, we contact you with the cost. If we believe that a treatment plan or training would be of more benefit to you and your animal than an advisory consultation, we would make that recommendation.

Once payment is received, you are sent a scheduling link to book with your selected team member. Find out more about the team.

What information do you need to provide in advance of the consultation?

  1. Questionnaire: Complete the relevant questionnaire below.
  2. DVBP online referral: Being a referral-only practice, permission is required by your animal's vet to discuss the case. Contact your animal's veterinary practice and request them to complete our referral form and attach the animal’s clinical history and any test results or referral reports to this too, or if they would prefer, they can email it to The vet may request to see your animal if they have not been seen for a while.
  3. Payment: You can visit our Payment Page to book an advisory consultation. More information on each of our team is on our About Us page. If you would prefer to check our availability before booking or if you wish to pay by BACs, please contact us at
  4. Videos: If available, please send a video of the animal or any interactions to us prior to the consultation. Do not create a bad situation to obtain the videos, videos of day-to-day behaviour are useful in any case. When sending files please add the surname and pet name. You can send the videos via WhatsApp to our office phone +44 7877 319 545, using or by sending a link via Google Drive to
  5. Insurance: If your animal is insured, contact your insurance company to check whether behaviour referrals are covered.

Feline Behaviour Questionnaire

or download it here

Canine Behaviour Questionnaire

or download it here

Equine Behaviour Questionnaire

or download it here

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Got any questions?

If you have any questions, please get in touch via email or Contact Us. Please allow up to 5 working days for a response and add to your safe senders list or check your spam/junk folder in case our response is filtered there in error.

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