How to Book
All of our services begin by us getting to know you and your animal during an in-depth initial consultation. Here's the steps you need to take to prepare and book:
- Select the professional that is right for you.
Our team are qualified and experienced, but the species they cover and the days they are available varies. Picking a behaviourist that covers your animal and with a schedule that fits in with you is important as they will be working with you throughout your plan.
If your animal is insured and your policy covers behaviour issues, the policy may stipulate that certain accreditations be required from a behaviourist and you can check your policy’s requirements with the accreditations we list for each of our behaviourists on the website.
- Payment:
To make payment and book, choose the professional you would prefer to work with then select the button for your animal. You can then select to pay for the behaviour plan or training option you want to purchase in full or in instalments.
After making payment you will receive an email Order Receipt from no-reply@acuityscheduling.com. Please keep this email safe as it contains the 'Schedule' link and your unique payment code to make your appointment/s. If you would prefer to pay by BACs, this is easy to do, please contact us by phone or email.
- Questionnaire:
Please complete the relevant questionnaire below for the species of your animal.
Behaviour Questionnaires
- Referral:
Please contact your animal's veterinary practice and request them to complete our online referral form.
Your veterinary practice may request to see your animal if they have not been seen for a while. - Videos:
Please send up to 5 videos of your animal or any interactions and a video tour/walkthrough of your house. For guidance on sending images and videos, please click here.
We can't wait to receive your information and booking so we can begin helping you and your animal!
Not sure which is the right behaviour solution for you and your animal?
It might not be straightforward what option is best for you and your animal. Don't worry, we CAN help you! We just need to know more about you, your animal and your household and some details of what the unwanted behaviour is. You can either Contact Us, or preferably, you can complete and submit one of the questionnaires available from our Booking page. Please mention that you're not sure which behaviour option is right for your animal. We will then contact you and discuss which option is right for you.
Please add info@donovanvetbehaviour.com to your safe senders list or check your spam/junk folder in case our response is filtered there in error.
Please check our FAQs if there is anything you’re not sure of or you can Contact Us or call us on 01462 354 705.
